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ISE 2.3 Scheduled Reports

Soporteco
Level 1
Level 1

We have recently deployed ISE v2.3. Everything is fine, but we need to schedule some reports, since the ISE administrator wants to receive periodic information about different topics (authentications, audit, failed attempts, etc)

We are able to schedule the reports, by the option that ISE gives us on the right corner ("schedule"), but we never manage it to send the report to any email. SMTP is properly configured, since Alerts and Guest User/Password are sent to any email without any issue. But we never receive reports, even though we can see them configured.

 

The problem is that we don't know how to troubleshoot this. There isn't an option to test the delivery. Are there any logs we can check? Or how else can we find the problem? Something must be preventing ISE to send the email.

 

Any help appreciated.

 

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