03-30-2018 10:20 AM - edited 03-17-2019 12:31 PM
When scheduling a call via TMS adding an audio template with DTMF tone entries the dtmf tones are never dialed. The Intercall conference bridge is dialed but you never hear the DTMF's being dialed so you have to manually enter the DTMF's from an endpoint on the call.
Cisco says it is bug but just want to check is there any possible workaround for this to fix it ? CSCvf19937
CMS (Acano x-series) 2.2
TMS 15.5
CUCM 11.5
SX-series endpoints