I have been running Director 5.0 against a vSphere 5.5 cluster and using the VMWare client integration to provide remote console access. I began the upgrade to the systems March 19. Due to issues in the Director upgrade (corrupted DB), I abandoned my old implementation. I have upgraded vSphere to 6.5 (and vCenter) and deployed a brand new Director 6.5 appliance.
I have a fairly simple setup to allow users to build a vm and boot it from an ISO installer via the self-service portal. All of that works. I cannot get the VMRC 10.x to work. I have engaged the TAC and for more than a week, they can't figure this out either. I have valid certs on the Director box as well as my vCenter.
If I select a vm within Director, then launch the HTML5 VMRC, I get immediately disconnected. If I select Launch VM Console (as an end user), then select Launch VMRC browser plugin, I get a different window that says the plugin is not installed correctly. If I login as admin, select Launch VM Console, then select Launch VMRC Console - stand-alone plugin, it works. I can get it to work on all machines if I login as admin and use the above procedure.
I have tried Firefox 51 through current release. I have tried Chrome, Opera and IE.
Curiously, on the machine we tested with originally, it works in Opera, Chrome and IE, but not Firefox. We cannot duplicate the successes.
Two of my test machines are even in the same vlan as the Director appliance and the vCenter appliance. All firewalls are off.
I'm at a loss. Any suggestions?
Dale DuVall
Datacenter Admin
Lane Community College
Eugene, Oregon
