I have problem with my PCCE (Lab only) with call flow :
Customer dial number 2011 Route to CVP -> ICM (Caltype) -> skill Group -> agent
I trace on the route log viewer, we have error "No default label available for dialed number", and i check to web-cce administrator i can't find label configuration.
6/8/2018 7:53:18 PM Script: Default\\ziyadlab (ID: 5002), failed to produce route for dialed number: C5001.2011, with call type: ziyadlab (ID: 5001). 6/8/2018 7:53:18 PM No default label available for dialed number: C5001.2011 (ID: 5008)
Please share if you want same issue.