Hi,
On my Cisco IP Phone 8841, I've configured an XML Directory Service and set the "Reverse Phone Lookup Serv" setting to "Yes".
Using phone UI, I can access the directory. However, when an incoming call arrives, no lookup is made by the phone and the phone number is displayed. Looking at my server logs, I see no HTTP request to the XML Directory Service when the phone ring.
Thank you for your help.
