10-16-2014 07:14 AM - edited 03-17-2019 04:34 PM
Hello,
I'm new to WebEx and trying to do some editing on .arf recordings created by a coworker. I have a persistent issue that we can't seem to find a solution for. Any help would be gold.
Short summary: I have Network Recording Player on both PC (version 2.31) and Mac (Version 29.9.2.10068).
I can open the .arf files on Mac but can't do any conversion (the option isn't available). On Network Recording Player on PC, which should be able to open and convert, I get the error: "Unknown file format. You may update your Network Recording Player and try again."
As far as I know, the NRP on PC is the latest version. What's going on?
I have also seen mentions of other solutions in the discussions. Has anyone had success with any other methods?
Cheers,
Jesse
PC: Windows 7 Enterprise, Intel Core 2 2.83 GHz Quad
Mac: OSX 10.6.8, 2x2.93 Intel Xeon Quad