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Problem with portal guest Cisco ISE



We just installed Cisco ISE 2.2 patch2.


Installed Patches 1,2

Product Identifier (PID) ISE-VM-K9

Version Identifier (VID) V01

ADE-OS Version

We have the basic/wired license (no posture and no profiling)

Access to the guest portal is done with a username and password and we create them through the sponsor portal.

When an external guest client tries to access the guest portal. The portal asks the guest user to install the latest version of Java.

Is it normal behavior? Do I need to have java? It is not feasible for all external users to have the JAVA version to access an invited portal.

This happens in Windows 7 and Windows 10 environments with the latest versions of IE, Mozilla and Chrome.

Can somebody help me?

thank you

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