Hello Experts, I need some help in diagnosing a problem I am having in my environment.
I have 2 cucm a subscriber and a publisher. They were both working well until I realize that I can no longer login to the publisher via web portal, the error I got was: "connection failed".
Out of frustration, I hard restart the CUCM and now I cannot even get the web portal. It's telling me
"This site can’t be reached 192 .XX.XXX.X refused to connect.
I then tried to access the CUCM from CLI but when I entered the username and password it got this these messages(Attached file)
Can some please help me out here, I have researched a lot about the error but can't seem to pinpoint the issue. I need to get in the publisher to make some needed changes to the phones.
Specs details: System version: 7.1.3.30000-1
When I check the Unified CM overview I cannot see am=nything for the publisher because it's saying "Source has failed due to Tomcat on 192.XX.XXX.X being unreachable"
How else can I boot the publisher to at least try and run the web service(tomcat)
Any help is greatly appreciated.
