08-24-2018 05:00 AM
Hello,
I have a WeEx Team app on my laptop. I tried to updated users this morning in the WebEx Control Hub, using the Cisco Directory Connector, and it caused a major issue with my Webex account.
I can no longer log in to the WebEx control Hub. When I attempt to log in, it gives the following message:
"Your account is not authorized. Please contact your administrator"
TrackingID: NA_a78dc179-c78a-408b-ab9f-5f3465e98b84
Also, I cannot log into my WebEx Teams Account.
Any idea on how to resolve this issue will be much appreciated.
Regards,