09-05-2018 02:30 PM - edited 03-17-2019 01:25 PM
Working on a CUCM 11.5 deployment where the common phone profile was updated to disable users access to the admin settings as well as disable web access. Phone was previously deployed, then removed from the system and deleted from CUCM. Now the phone boots up, but is stuck on attempting to register. If you go into preferences the option for Admin Settings is gone so I can't factory reset it that way. Is there another procedure that works to reset these phones? I'm remote so will have to walk someone through the reset process if one exists.
Solved! Go to Solution.