cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

CUAC attendant console advanced 12 integration with IM and Presence

nareh84
Level 3
Level 3

hi all,

 

I have two queries.

 

1. is there a way to bulk upload speed dials on CUAC receptionist console?

 

2. This is new deployment, i have configured CUAC Advanced 12. i have to integrate CUAC with Cisco IM&Presence. i have configured following settings on CUAC advanced Engineering > Presence Management > Unified (IM and Presence).

General:

Presence user id: user profile

domain: domain.not.set (got this value from im and presence system > cluster topology > settings

Connectivity:

hostname: <ip address of presence

port: 5060

username: username@domain.not.set (configured on cucm with presence enabled)

password: configured on cucm

 

i have also configured inbound and outbound ACL to be "ALL". 

 

when i save i get the following message:

 

Presence driver connection test failed. Error Data : 3 : Request timed out

 

Regards

 

Naray

Who Me Too'd this topic