I've been using the Cisco Support APIs (https://developer.cisco.com/docs/support-apis/) for a while which is managed through Mashery. PSS API access is available via Support API portal, however those require (as I understand it) an appliance on-prem at the customer collecting individual device data via SNMP, or whatever.
I'm having a having a hard time with the exact usage of the Services APIs and terminology. Are Services APIs the same as Smart APIs?
https://developer.cisco.com/docs/service-apis/
https://www.cisco.com/c/dam/assets/docs/pss-api-overview.pdf
https://www.cisco.com/c/dam/assets/docs/pss-api-faq.pdf
Why are the Services APIs managed through anypoint.mulesoft.com, but Support APIs aren't?
Are Services APIs the same as Smart APIs?
Do these APIs also require on on-prem PSS appliance? Or are they really around obtaining SNTC data which is populated by an on-prem appliance, manual upload, or Cisco CallHome?
I have a few use cases that I'm trying to make sure I develop correctly around. If I have a customer who only gives me a serial number for a device, I'm still best served by using the Support APIs (SN2INFO, EOX, etc.)?
