11-10-2018 10:36 AM
I've got both a RV340W and RV345P at two separate locations that will not pass traffic to the Internet. Latest firmware on both. When I try to ping (using the Ping in the Administration/Diagnostic Page) the ISP default gateway or even 8.8.8.8 I get an "Operation Not Permitted".
Both these locations are the same ISP, using Cable Internet, DHCP, and using Cisco Modems in Bridge Modem (modem only). One has a DPC3008. I'm not sure of the other but I know it's a Cisco Cable Modem. The common denominator seems to be the Cisco Cable Modem. I have another location that has a Motorola SURFboard SB6141 Cable Modem with the same ISP and it works. I've also tested the WAN port (DHCP setting) in my Lab and I get Internet.
Of course the ISP says it's not their issue because it Internet works up to the Cable Modem so it's the Router. I put in a home grade Router for $80 and get Internet in two seconds.
Anybody know how to resolve this?
I opened a TAC case but didn't get anywhere.