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8832 Phone USB-C Cable issues?

JJMakowski
Level 1
Level 1

I'm not sure why Cisco went with a USB-C connector for network/POE to this phone.

 

Has anyone else had issues with the USB-C cable pulling out if the cable catches while someone is moving the phone on the table?

 

In a larger room where only a few may sit at the table, staff may move the phone closer to them.  If the cable gets any resistance it can pull out of the back of the phone, essentially killing both network and power to the phone.  If a call is going on when this happens, they lose the call.

 

Anyone see this and have a solution?

 

Thanks,

Jim

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