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Jabber MRA Login Issues

Dave07
Level 1
Level 1

 Dear All,

 

I have a new setup of CUCM,IMAP,CUC, Expressway C and E servers respectively. Jabber for andriod and desktop users are created on the CUCM and sync with the IMAP server. This works internally perfectly. However, while trying to login via MRA, i keep getting different errors from " unable to communicate with server, failed to start a new session". I can confirm that certficates have been exchanged properly between EXP C & E successfully and all services have been added. i.e" _collabe-edge._tls.domain.com. cisco_uds  and every other service required has been added on the DNS externally and internally. Howvever Jabber still failes to login via MRA. i am running version CUCM,IMAP & Jabber 12.0 as well as EXP C & E X8.10.1..

 

Please i need Help urgently.

 

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