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ASR9K SSL communication error with Smart License Satellite Enhanced server

panayiotiscy
Level 4
Level 4

Hello All,

 

We have deployed the Satellite Enhanced edition 6.1.0 in our environment we are in the process of registering a few ASR boxes to it. It seems that there is problem when the the HTTPS is used, resulting in registration failure while for the HTTP the same box can register successfully. 

We have ended up with the below messages that we try to figure out and resolve:

 

Jan 16 10:23:18.956 call_home/error 0/RSP0/CPU0 t8  call_home_http_resp_data(), httpc response error, Error during SSL communication

 

and

 

RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: call_home_wait_for_httpc_resp : unblocked wait for tid (60), status is (324)err string is (HTTPS error)
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: call_home_remove_httpc_resp_node() is entered
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-DETAIL: UNLOCKING MUTEX 7
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: http resp from https://x.x.x.x/Transportgateway/services/DeviceRequestHandler failed, tid (60), response status (324), err string (HTTPS error)
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: Send HTTP msg to url "https://x.x.x.x/Transportgateway/services/DeviceRequestHandler" failed, rc 324, error string "HTTPS error"
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: Failed to send request to all URLs
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: lock client mutex
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: client stats entry with subtype REGISTRATION found
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: call_home_smart_license_stats_chkpt_add() is entered
RP/0/RSP0/CPU0:Jan 16 10:30:29.182 EET: call_home[156]: CALL-HOME-DETAIL: call_home_smart_license_stats_chkpt_add: save chkpt for smart license stat successful
RP/0/RSP0/CPU0:Jan 16 10:30:29.182 EET: call_home[156]: CALL-HOME-TRACE: unlock client mutex

 

Did any experience this before?

Thanks

 

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