01-16-2019 02:11 AM
Hello All,
We have deployed the Satellite Enhanced edition 6.1.0 in our environment we are in the process of registering a few ASR boxes to it. It seems that there is problem when the the HTTPS is used, resulting in registration failure while for the HTTP the same box can register successfully.
We have ended up with the below messages that we try to figure out and resolve:
Jan 16 10:23:18.956 call_home/error 0/RSP0/CPU0 t8 call_home_http_resp_data(), httpc response error, Error during SSL communication
and
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: call_home_wait_for_httpc_resp : unblocked wait for tid (60), status is (324)err string is (HTTPS error)
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: call_home_remove_httpc_resp_node() is entered
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-DETAIL: UNLOCKING MUTEX 7
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: http resp from https://x.x.x.x/Transportgateway/services/DeviceRequestHandler failed, tid (60), response status (324), err string (HTTPS error)
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: Send HTTP msg to url "https://x.x.x.x/Transportgateway/services/DeviceRequestHandler" failed, rc 324, error string "HTTPS error"
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: Failed to send request to all URLs
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: lock client mutex
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: client stats entry with subtype REGISTRATION found
RP/0/RSP0/CPU0:Jan 16 10:30:29.181 EET: call_home[156]: CALL-HOME-TRACE: call_home_smart_license_stats_chkpt_add() is entered
RP/0/RSP0/CPU0:Jan 16 10:30:29.182 EET: call_home[156]: CALL-HOME-DETAIL: call_home_smart_license_stats_chkpt_add: save chkpt for smart license stat successful
RP/0/RSP0/CPU0:Jan 16 10:30:29.182 EET: call_home[156]: CALL-HOME-TRACE: unlock client mutex
Did any experience this before?
Thanks