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ISE RabbitMQ Container - not running

Y4ssine
Level 1
Level 1

Hello all,

 

I installed 2 ISE servers, one which is Primary and the other Secondary. From SMTP I got following message:

 

Alarm Name :

Process Down

 

Details :

 ISE RabbitMQ Container not running : Server=ISE-01

 

Description :

One of the ISE Process is not Running

 

Severity :

Critical

 

Suggested Actions :

Restart the ISE Application

 

*** This message is generated by Cisco Identity Services Engine (ISE) ***

 

Sent By Host : ISE-02

 

 

When checking the application status I see that ISE RabbitMQ Container is not running:

HZ-ISE-01/admin# show application status ise

ISE PROCESS NAME STATE PROCESS ID
--------------------------------------------------------------------
Database Listener running 6391
Database Server running 79 PROCESSES
Application Server running 29652
Profiler Database running 8529
ISE Indexing Engine running 469
AD Connector running 16387
M&T Session Database running 8312
M&T Log Collector running 16602
M&T Log Processor running 16769
Certificate Authority Service running 17116
EST Service running 12806
SXP Engine Service disabled
Docker Daemon running 9497
TC-NAC Service disabled

Wifi Setup Helper Container disabled
pxGrid Infrastructure Service disabled
pxGrid Publisher Subscriber Service disabled
pxGrid Connection Manager disabled
pxGrid Controller disabled
PassiveID WMI Service disabled
PassiveID Syslog Service disabled
PassiveID API Service disabled
PassiveID Agent Service disabled
PassiveID Endpoint Service disabled
PassiveID SPAN Service disabled
DHCP Server (dhcpd) disabled
DNS Server (named) disabled
ISE RabbitMQ Container not running

 

I haven't notice any misbehavior yet, but what causes this to not run and what is the impact ? Can someone please advice.. I would really appreciate this.

 

Some relevant information such as version and Patch:

 

HZ-ISE-01/admin# show version

Cisco Application Deployment Engine OS Release: 3.0
ADE-OS Build Version: 3.0.4.070
ADE-OS System Architecture: x86_64

Copyright (c) 2005-2014 by Cisco Systems, Inc.
All rights reserved.
Hostname: HZ-ISE-01


Version information of installed applications
---------------------------------------------

Cisco Identity Services Engine
---------------------------------------------
Version : 2.4.0.357
Build Date : Thu Mar 22 20:01:26 2018
Install Date : Mon Mar 25 10:29:15 2019

Cisco Identity Services Engine Patch
---------------------------------------------
Version : 6
Install Date : Mon Mar 25 11:36:38 2019

HZ-ISE-01/admin#

 

 

Kind regards,

Yassine

Regards,
Yassine
Junior Network Engineer
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