Hi,
We are using Proximity on WebEx Room 55 units and we are facing an issue with a particular laptop model. It is working fine for other laptops/models but on this particular model it isnt working and we cannot figure out why, we have tried different audio settings on the laptop but cannot get it to work.
LAPTOP DETAILS:
HP laptop Elitebook 840g5
Conexant ISS Audio 9.0.232.1 Driver (Jan 19)
Speaker Settings - 24bit, 48000Hz
Mic Settings - 2 channels, 24bit, 48000Hz
Room 55 Software Version: ce 9.4.0 62bc0aa4505 2018-06-14
We know mic settings can influence this but changing this to how it works with other laptops doesnt help. Any ideas on what is going wrong?
Thanks all,
