Hi
I have c5921 running 15.5(3)M code and I have issues with smart licensing. I created the token in the CSSM and issued the command:
license smart register idtoken {tokenSTRING}
I get the following logs:
%PKI-4-NOCONFIGAUTOSAVE: Configuration was modified. Issue "write memory" to save new IOS PKI configuration
%SMART_LIC-3-COMM_FAILED: Communications failure with Cisco licensing cloud: Fail to send out Call Home HTTP message.
The thing is I have vrfs configured on the interfaces and c5921 only has Internet access through vrf PUBLIC.
c5921_312_127128#ping vrf PUBLIC software.cisco.com
Translating "software.cisco.com"...domain server (193.2.1.66) [OK]
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 104.108.74.32, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 40/42/45 ms
c5921_312_127128#
So the connectivity and dns resolution works. In addition I tried if firewall is in the way and the connection seems to be open.
c5921_312_127128#telnet software.cisco.com 80 /vrf PUBLIC
Translating "software.cisco.com"...domain server (255.255.255.255)
Translating "software.cisco.com"...domain server (193.2.1.66) [OK]
Trying e2757.dscb.akamaiedge.net (104.108.74.32, 80)... Open
and https ...
c5921_312_127128#telnet software.cisco.com 443 /vrf PUBLIC
Translating "software.cisco.com"...domain server (255.255.255.255)
Translating "software.cisco.com"...domain server (193.2.1.66) [OK]
Trying e2757.dscb.akamaiedge.net (104.108.74.32, 443)... Open
I follow a guide from a bug report and configured call-home agent to use HTTP. Still no luck. Here is the call-home config:
call-home
! If contact email address in call-home is configured as sch-smart-licensing@cisco.com
! the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
vrf PUBLIC
profile "CiscoTAC-1"
active
destination transport-method http
no destination transport-method email
destination address http http://tools.cisco.com/its/service/oddce/services/DDCEService
It seems that c5921 cannot send messages using vrf. Any ideas?
