06-11-2019 01:15 PM
The incoming call momentarily rings on the agent's phone, but disconnects before the agents have a chance to connect the call.
Version: UCCX 11.6
Version: CUCM 10.6
Example, the problem occurred on 10/06/2019 at 18:15 PM with the agent number (41036192) with port CTI 2065, I could not identify the problem.