07-24-2019 12:51 PM
Has anybody encountered an issue where your 88XX (specifically 8851) phones have randomly exhibited off-hook/on-hook tendencies? Over the past year we have had upwards of 250+ phones randomly go off-hook then on-hook in less than a second, sometimes causing active calls to be dropped. Different hardware and firmware versions but the symptoms are always the same. TAC hasn't found anything yet, so I'm just trying to gauge if this is an issue others are having. Thanks.
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