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CSCvq37169 - Authorized domain with capital letter cannot be recognized

MichaelOwen8876
Level 1
Level 1

Have a user on a Mac, setting up meetings in Outlook with Webex, if he tries to go in a reschedule a meeting with Webex in it he gets part of the message mentioned in the bug report... full message reads:

"Your administrator has not correctly configured your Webex site. if you send this meeting, the changes will only be reflected in Outlook, but will not be reflected on the Webex site."

 

Checked Domains on our Webex site, nothing is capitalized, and the site in his account configuration and on his email address are not capitalised either. So the workaround doesnt seem to apply here. 

He can send the meeting update and it updates his outlook but doesnt modify the Webex meeting on our site. If he tries to modify the Webex meeting through the website it tells him he has to make the change through Outlook. 

 

It will however allow him to delete the meeting on the Webex site itself. curious if anyone else has run into this or has some suggestions for solutions? 

 

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