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c5921 failed to renew - Cache ager called

rudimocnik
Level 1
Level 1

Hi

 

Some of my c5921 have issues renewing authorizations. As you can see below the CSSM is reachable and I have the "ip http source" command configured. Note I had this device registered before. 

 

c5921_310_005006#telnet tools.cisco.com 443 /vrf PUBLIC
Trying tools.cisco.com (173.37.145.8, 443)... Open
^C
[Connection to tools.cisco.com closed by foreign host]

I deleted the instance from CSSM and tried to register again. I enabled debugs and the only message I get is ...

Nov 25 15:23:20.232: Cache ager called

 

Any ideas?

 

 

c5921_310_005006#sh license tech support 
Cisco Smart Licensing Agent, Version 1.0.0_development

Smart Licensing Enabled: Yes

UDI:
PID:CISCO5921-K9,SN:9EG7811YO0Z

Compliance Status: In Compliance

Assigned License Pool: 

Grace period: Not in use

Entitlement Handle: 1
    Entitlement Status: In Use
    Tag: regid.2014-08.com.cisco.c5921-x86-level2,1.0_40f0a906-ec4e-4bab-b939-4819c9bcbae6
    Version: 1.0, Enforce Mode: Authorized
    Requested Time: Mon Nov 25 02:18:18.684,  Requested Count: 1
    Vendor String:  

Smart Licensing State: authorized (4)

Licensing Certificates:
    ID Cert Info:
        Start Date: Not available. Expiry Date: Not available
    Signing Cert Info:
        Start Date: Sep 11 19:05:34 2013 UTC. Expiry Date: May 30 19:48:46 2038 UTC
        Serial Number: 3
        Version: 3

Upcoming Scheduled Jobs:
    Certificate Renewal: Not Available
    Certificate Expiration: Not Available
    Authorization Renewal: Nov 26 13:51:53 2019 UTC (22 hours, 24 minutes, 1 seconds remaining)
    Authorization Expiration: Expired (Last expiration date: Fri Nov 22 21:54:51.943)
    Daily Job: Nov 26 02:20:35 2019 UTC (10 hours, 52 minutes, 43 seconds remaining)

Component Versions: SA:(1_0_4_throttle)1.0.15, SI:(rel21)1.0.0, CH:(rel4)1.0.21, PK:(rel17)1.0.4

Other Tech Support Dump:
    Grace period time remaining: Not in use
    Eval period time remaining: Expired
    Stored State Machine State: 4

Transport Mode: Callhome

 

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