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Cisco Prime 3.1 cannot access CLI via SSH

ThomasD86
Level 1
Level 1

Hi,

on a fresh install of Cisco Prime 3.1 I cannot get SSH connection to work. I can ping the server and access the webUI, but trying to connect through SSH just goes into timeout.


I've confirmed that the sshd service is running and it's listening on port 22. I've also tried to stop and restart the service to no avail.

 

To rule out a network issue, I've also tried to connect directly back to back with the server interface and yet connecting through SSH won't work. 

 

Tried to reboot the server, again no dice.

 

According to the admin guide, it seems that SHH is one of the things that should just work after the installation without configuring anything (and if that was the case I'd expect some kind of "connection refused" message of some sort rather than a timeout) 

 

Has anyone got any idea?

Thanks

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