03-18-2020 09:01 PM - edited 03-18-2020 09:41 PM
Hi All,
I've come from a heavy slack user background. Moving over to Webex Teams there's a few really useful features that I find are missing, wondering if they can be added to a feature request list somewhere?
Ad-hoc groups
The current working mode assumed by webex teams seems to be either to have a single 1-to-1 chat, or to set up a space. There are often times when I need to send a message to two or 3 people. An email is overkill, as is making a space. In slack it's easy to make an "ad-hoc space" with (up to 6) people. If the group is not used recently it disappears (but the chat history is kept in case you make it again).
Mark Messages as Unread
Sometimes I see a message that I know I need to come back to. It's very useful to be able to set the message as unread and comeback to it later.
Default ability to message myself
I typically run multiple devices, a laptop, desktop, mobile phone etc. In the slack world I am a default contact in my own contact list. That is, I can message myself. I can use this to copy-paste text/move files between my different devices, etc or just as a place to store things. It's really useful.
Reminders/slack bot (and other useful/less commands)
In slack, I can set a reminder using the format /remind [user] to [action] at [time]. At the specified time I get a notification (usually from myself - as above). This is really useful to keep track of jobs and other little tasks. There are lots of other / commands such as /open [channel] which lets me quickly move between conversations without picking up the mouse and /invite which lets me invite someone as well. /shrug adds an ASCII "shrug" (¯\_(ツ)_/¯) which is not very useful, but cool :-)
Too many general spaces are a nuisance
I am a member of multiple teams, every team has a "general" space. This means that I have multiple "general" names in my contact list. I have to be very careful to make sure I pick the right space before sending a message.
Linux Support
Our entire engineering team works on Linux. Having a desktop application for Linux would be very much appreciated. All Linux users are made second class citizens right now.
Editing Messages on Mobile
Editing messages seems to only be available on the desktop app, not on the mobile app? It's very useful to be able to do this.
Code formatting in code blocks
It would be really useful to be able to have code blocks with code formatting. E.g. C/C++ formatting, python formatting etc. Most markdown renderers have this built in. It's really useful for sharing code in chats.
Extending the Emoticon Set esp for reactions.
This is not very important, but it is fun! The emoji set in slack can be extended to include custom emojis. Reactions to posts can use any/all emojis including custom ones. It's really nice :-)
Cheers!
Matt