Hi,
Please your help,
I try to configure the access to the SNTC Portal for a customer
Always than I try to access it redirects me to the Register Page.
The customer say that they try do the register in 3 occasions and always have the same problem.
I try again and the response was an e-mail saying that the request must be approved by the Company Administrator
I´m checking in the Cisco Services Access Management portal with the administrator credentials and I can´t assign a role to the user.
I check the “Service Catalogue" Menu_ Other -> Enable cisco service Programs for your company
The list of Subscribed services is empty, It don´t have associated the Cisco Smart Net Total Care Service.
“Your Company is not currently registered for any available business services”
I do the request to associate. But I don’t have any response util now.
Please your help to check why this customer don’t have access to the Portal
CCO: redesdmidmq
Regards,
Pablo Proaño
