Hi.
We have about 20 phones which used to be recorded.
Suddenly 10 from 20 of them stopped being recorded.
8 from 10 started again being recorded by removing and re adding them under the controlled devices in the application recording user .
We restarted CUCM and we did a factory reset to the phones.
Configuration is checked and seems to be fine. Nothing was changed from the beginning.
BIB is On, Privacy is OFF, Recording profile is selected under the line and no security is applied to the phone.
I did a packet capture from CUCM to the recording server and I can see that when calling these 2 phones CUCM is not sending Invite message.
Can someone help me?
