07-28-2020 05:28 AM
Hi folks,
Am trying to achieve the error code using the ICM scripting. Issue is calls are de-queued naturally or either by system. Am trying to figure out how, If I place before Queue to SG node, using Set Variable - call micro-app error.code and store in PV-7. I see value "0" in TCD. When I see the CVP call server logs, it shows me call.error.code = 9.
If I place the Set Variable node after the Queue to SG, the value does not capture and see NULL values. In CVP call server logs, I see call.error.code = 9.
I am not getting clear idea and looking for suggestion.
Appreciate suggestions either guidance in advance.
Solved! Go to Solution.