cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

CCE 11.5 / ICM Scripting capture micro.app error codes.

Ritesh Desai
Spotlight
Spotlight

Hi folks,

Am trying to achieve the error code using the ICM scripting. Issue is calls are de-queued naturally or either by system. Am trying to figure out how, If I place before Queue to SG node, using Set Variable - call micro-app error.code and store in PV-7. I see value "0" in TCD. When I see the CVP call server logs, it shows me call.error.code = 9.

 

If I place the Set Variable node after the Queue to SG, the value does not capture and see NULL values. In CVP call server logs, I see call.error.code = 9.

I am not getting clear idea and looking for suggestion.

 

Appreciate suggestions either guidance in advance.

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai
Who Me Too'd this topic