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lab upgrade from 11.6 to 12.5(1) SU1 - post upgrade weirdness

Clifford McGlamry
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Did a lab upgrade from 11.6 to 12.5(1) SU1.  Post upgrade, I'm seeing some strange behaviors.

 

IVR works okay (so far).  Agents can log in, but then it starts popping up a login dialog asking for user name and password.  You enter it, and it just keeps coming back.  If you just close out of it, you get an error message on the gadets that says "Failed to load the gadget.  Authentication endpoint is not reachable.  Please contact your administrator".  In other words, not terribly helpful.  UCCX can obviously authenticate, as the agent can log in.  But the agent cannot log in to CUIC (they could before).  

Tried deleting the agent and adding them back.  Nope....that doesn't work either.  

 

I would love it if someone had a suggestion that could point me at how to resolve this.  

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