Hi!
We have a few CSPC instances that were used for NOS, that we want to keep using for SNTC. We have registered with SNTC and installed the certificate, and the data collection is working fine. However the data upload is failing. We have verified https connectivity to the different URL's (dl1.cisco.com, dl2.cisco.com, sso.cisco.com) from the CLI.
Any help is appreciated.
Edit/amendment March 22:
wget https://concsoweb-prd.cisco.com seems to be working fine
Resolving concsoweb-prd.cisco.com (concsoweb-prd.cisco.com)... 72.163.7.113
Connecting to concsoweb-prd.cisco.com (concsoweb-prd.cisco.com)|72.163.7.113|:443... connected.Resolving cloudsso.cisco.com (cloudsso.cisco.com)... 72.163.4.74, 2001:420:1201:4::b
Connecting to cloudsso.cisco.com (cloudsso.cisco.com)|72.163.4.74|:443... connected.
However, when I try an upload from GUI I can see this in the log (/opt/ConcsoTgw/tail-end-gateway-decoupled/bin/nohup.out):
2021-03-22 09:16:13,636 ==== thread: qtp668436021-223 ==== INFO >
connectivityteg.uploadFile() => (line: 160)
message: Retry response3,Execute response message:A connectivity exception occured while processing the request. The Exception is :: HTTPs TransportMode has Failed concsoweb-prd.cisco.com: Name or service n
ot known
regards,
Morten
