10-07-2021 12:02 AM
Hello all,
Have to trouble you for experiences, and also whether this is feature limitations.
Problem Description:
Customer receives 'Phone Service Disconnected' message when logged in on second phone - Webex App on Mobile Device (iOS). He already has one login on desktop computer, plus one mobile device (iOS)
Additional Information:
- Webex site with 1 x user licence subscription
- Webex App for Windows (Windows 10)
- Webex App for iOS (iPhone) for device 1
- Webex App for iOS (iPhone) for device 2
I understand if I have multiple computers attempting to login to the same user credentials, the most current computer (app) login will connect to the phone service, the one prior will be disconnected. I happen to have 2 iOS devices (iPhone x 2) and this problem symptom does not happen.
Appreciate your thoughts and comments.
Regards
~bernard.