ood afternoon everyone and I hope you are all having a good day.
We have an issue where our on Prem Cisco Room kits, are defaulting to the SIP address of the address book. We have not configured SIP calling within our CUCM when causing the touch 10 tablets.
Our room kits are updated via WebEx and running the latest stable version.
I have looked in the settings on WebEx Admin portal but am either looking for the wrong setting or in the wrong place.
What I want is to change it back to use the main DN from the on PREM CUCM system rather than the SIP address. If you log in to the Room kit and check the address book the DN is the default but when using the touch 10 it defaults to the SIP address which does not work.
Which leads me to believe it could a change on an update?
MAny thanks for any assistance.
