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Cisco C921-4P Web GUI problem

NeuroSYS
Level 1
Level 1

Hi. We just bought Cisco C921-4P router. We tried to enable Web GUI but nothing works. When i go to routers ip address there is simple text-based homepage.

http and https servers are enabledZrzut ekranu 2022-07-1 o 15.12.25.png

10 Replies 10

balaji.bandi
Hall of Fame
Hall of Fame

Looks  you do not have correct IOS image to get full GUI for confiuraiton.

 

Can you post below output :

show version

dir flash:

 

 

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Cisco IOS Software, C900 Software (C900-UNIVERSALK9-M), Version 15.9(3)M4

ROM: System Bootstrap, Version 15.8(3r)M0b, RELEASE SOFTWARE (fc1)

System image file is "flash:c900-universalk9-mz.SPA.159-3.M4.bin"

Directory of flash:/

1 -rw- 65489716 Nov 23 2021 10:01:02 +00:00 c900-universalk9-mz.SPA.15 8-3.M6.bin

2 -rw- 34 Apr 7 2022 16:13:06 +00:00 pnp-tech-time

3 -rw- 68320 Apr 7 2022 16:13:18 +00:00 pnp-tech-discovery-summary

4 -rw- 660 Apr 7 2022 16:46:24 +00:00 vlan.dat

5 -rw- 67386936 Apr 28 2022 15:36:26 +00:00 c900-universalk9-mz.SPA.15 9-3.M4.bin

1942310912 bytes total (1809350656 bytes free)

check the above post you need CCP.

 

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Hi. Thanks for your reply. Unfortunately installing CCP doesn't help. First of all, I see that Cisco no longer supports CCP Express so I understand that this shouldn't be installed on my router. Secondly, after I installed CCP I could see only a blank screen with "Launching CCP Express..." text. That launching never ends.

Why other Cisco routers don't need to install anything for Web GUI to work but mine does?

Sure we understand CCP no Longer case to use cisco discontinued.

then use case will be CLI level.

 

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So I have a new 400$ router from one of the biggest networking company in the world but I can't use Web GUI?

Sure, cisco BU(business unit) heard you..

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@NeuroSYS wrote:

So I have a new 400$ router from one of the biggest networking company in the world but I can't use Web GUI?


People who buy Cisco-branded routers and switches rarely configure them using GUI.  It has always been CLI unless you go down the SD-WAN road.