Does anyone know of a phone tech service that can help me set up my Cisco WAP4410N pre-owned router?

[tonyberru]

I am not a tech personality and need a bit of hand holding in setting up my WAP4410N device. My old router Linksys 1500 seems to be having dropping signal issues and I purchased this WAP4410N online to replace it. I need to know if I made the right choice in the purchase and how to set it up. 

Tony

[cchamorr]

Hello, 

I'm a Cisco Engineer and I'm sorry, I don't have a phone number to give you but I actually replied to this post to clarify something:

The WAP4410N is not a router, it is just an Access Point, so if you are trying to replace a router, this is really not the right device. As you can see this unit has a single port on the back as opposed to 4 LAN ports and 1 Internet port.

If you are correct o the model number then my advice is for you to look for another device, an actual router so that you can replace your Linksys unit.

I hope this was helpful