Inquiry Cisco RV345P

[BenjieHautea28827]

2020-12-09T09:00:14+06:30 <error>Webfilter: BCAP server error (704): Invalid major or minor version

2020-12-09T09:12:14+06:30 <error>Webfilter: BCAP server error (704): Invalid major or minor version

2020-12-09T09:24:14+06:30 <error>Webfilter: BCAP server error (704): Invalid major or minor version

2020-12-09T09:30:14+06:30 <error>Webfilter: Last message 'BCAP server error (7' repeated 1 times, supressed by syslog-ng on routerED82E6

2020-12-09T09:30:14+06:30 <error>Webfilter: BCAP server error (704): Invalid major or minor version

[Martin Aleksandrov]

@Celvis 

@BenjieHautea28827 

@webmaster 

@simon.pep1 

@YIJang19667 

Did you raise a case with TAC?

Regards,

Martin

[webmaster]

Yes: SR 690694974

[Celvis]

No, i have to check how to do that^^

Regards,

celvis

[Martin Aleksandrov]

@Celvis 

Contact details are as follows:

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Regards,

Martin

[Celvis]

Hi Martin,

thanks for the URL. I added my device and it says its not covered by any Service Contract. I was under the impression that a Web-Security License includes a one year Service Support License? We bought the device in Nov 2020. 

We also have a anyconnect license. All active and registered through smart license manager.

So no i could not raise a case with TAC.

regards

celvis

[Martin Aleksandrov]

Please use the phone number most sutiable for you. 

Regards,

Martin

[Celvis]

Thank you very much Martin, called opened a case.

[simon.pep1]

Hi, Still getting this issue, is there any update?

no new firmware published yet.

[mmoerman]

Issue seems to have disappeared. No new firmware, imagine the IPS ruleset must have changed or something.

[webmaster]

The error is still there

Zeile 63920: 2021-03-08 06:50:17 User.Error IP 1 2021-03-08T06:50:17+01:00 home Webfilter - - [meta sequenceId="35347"] BCAP server error (704): Invalid major or minor version
Zeile 64117: 2021-03-08 06:56:17 User.Error IP 1 2021-03-08T06:56:17+01:00 home Webfilter - - [meta sequenceId="35545"] BCAP server error (704): Invalid major or minor version
Zeile 64214: 2021-03-08 06:59:01 User.Error IP 1 2021-03-08T06:59:02+01:00 home Webfilter - - [meta sequenceId="35642"] BCAP server error (704): Invalid major or minor version
Zeile 64335: 2021-03-08 07:02:17 User.Error IP 1 2021-03-08T07:02:17+01:00 home Webfilter - - [meta sequenceId="35763"] BCAP server error (704): Invalid major or minor version
Zeile 64529: 2021-03-08 07:08:17 User.Error IP 1 2021-03-08T07:08:17+01:00 home Webfilter - - [meta sequenceId="35957"] BCAP server error (704): Invalid major or minor version
Zeile 64741: 2021-03-08 07:14:01 User.Error IP 1 2021-03-08T07:14:02+01:00 home Webfilter - - [meta sequenceId="36170"] BCAP server error (704): Invalid major or minor version
Zeile 64753: 2021-03-08 07:14:17 User.Error IP 1 2021-03-08T07:14:17+01:00 home Webfilter - - [meta sequenceId="36182"] BCAP server error (704): Invalid major or minor version
Zeile 64975: 2021-03-08 07:20:17 User.Error IP 1 2021-03-08T07:20:17+01:00 home Webfilter - - [meta sequenceId="36404"] BCAP server error (704): Invalid major or minor version
Zeile 65180: 2021-03-08 07:26:17 User.Error IP 1 2021-03-08T07:26:17+01:00 home Webfilter - - [meta sequenceId="36609"] BCAP server error (704): Invalid major or minor version
Zeile 65283: 2021-03-08 07:29:01 User.Error IP 1 2021-03-08T07:29:02+01:00 home Webfilter - - [meta sequenceId="36713"] BCAP server error (704): Invalid major or minor version
Zeile 65406: 2021-03-08 07:32:17 User.Error IP 1 2021-03-08T07:32:17+01:00 home Webfilter - - [meta sequenceId="36836"] BCAP server error (704): Invalid major or minor version
Zeile 65644: 2021-03-08 07:38:17 User.Error IP 1 2021-03-08T07:38:17+01:00 home Webfilter - - [meta sequenceId="37074"] BCAP server error (704): Invalid major or minor version
Zeile 65892: 2021-03-08 07:44:01 User.Error IP 1 2021-03-08T07:44:02+01:00 home Webfilter - - [meta sequenceId="37322"] BCAP server error (704): Invalid major or minor version
Zeile 65903: 2021-03-08 07:44:17 User.Error IP 1 2021-03-08T07:44:17+01:00 home Webfilter - - [meta sequenceId="37333"] BCAP server error (704): Invalid major or minor version
Zeile 66199: 2021-03-08 07:50:17 User.Error IP 1 2021-03-08T07:50:17+01:00 home Webfilter - - [meta sequenceId="37629"] BCAP server error (704): Invalid major or minor version
Zeile 66595: 2021-03-08 07:56:17 User.Error IP 1 2021-03-08T07:56:17+01:00 home Webfilter - - [meta sequenceId="38025"] BCAP server error (704): Invalid major or minor version
Zeile 66697: 2021-03-08 07:59:01 User.Error IP 1 2021-03-08T07:59:02+01:00 home Webfilter - - [meta sequenceId="38128"] BCAP server error (704): Invalid major or minor version
Zeile 66817: 2021-03-08 08:02:17 User.Error IP 1 2021-03-08T08:02:17+01:00 home Webfilter - - [meta sequenceId="38248"] BCAP server error (704): Invalid major or minor version

[simon.pep1]

Yes, I am still getting Log Alerts with Web-filter errors.
I am not using an IPS, AV, Web-filter, etc. type functionality on the RV340

[cristimv77]

Hi.

I'm also getting this "Webfilter: BCAP server error (704): Invalid major or minor version" errors, every 6 minutes. I'm not using webfilter, I have the security license activated, I have opened a case, but until now the TAC support is worthless. I did a factory reset and still getting the same errors. On top, the router was also randomly checking for updates (even if this was set on never) and restart after. 

If this will not get sorted...bye bye Rv345...the product maybe worthy, but the support is non-existent. 

[daneff123]

Have the same issues, every 6 minutes get these entries in logs:

It really clogs our Security Information and Event Management (SIEM) logging files and reports.  Isn't there a way to shut this down at the source (RV345)?  I can filter out errors in the SIEM software, however I'm hesitant to do so as I may miss other generated errors than these.