Router RV042 upgrade firmware from older version to newer

[naugustijr@gmail.com]

I would like to update the firmware of my RV042 router which is in version 1.13.12.19.
How can I achieve this?

Firmware Version 4.X.X.X does not work.

Firmware version: 1.3.12.19-tm (Feb 13 2009 13:03:21)
Serial Number: NKS10340102

Model Number v1.2

PID VID: V2

[Iliya Gatsev]

Hi, 
My name is Iliya Gatsev from Cisco Technical Support Team.

I think it would be best if you could call our support line and open a support case.

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Please rate this post or marked as answered to help other Cisco customers.

Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO