rv042 loose connection

[taras.fyshka]

Hello,

i have Cisco rv042.

Firmware Version: v4.2.3.03

configured dual wan and load balance.

i`ve problem with Patton sn4639 BRI So VOIP Router, that every minute loose connection, and need te register again.... when it connected directly to modem everything work`s fine.

Any ideas how to fix it?

thank you

[Mehdi Boukraa]

Hi Taras, 

As I understand you have Dual WAN and Load balancing , my question do you setup a protocol binding to bind the Voice traffic to go through only one WAN 

with protocol binding you can dedicate WAN1 for example for voice Traffic 

Protocol binding is working from LAN to WAN under protocol binding setting you have to choose the source IP range , you can have Range of IP for the phone 

Destination 0.0.0.0 - 0.0.0.0  and select WAN 1 for example and enable it and save the configuration

Please let me know after your testing

thanks

Mehdi

[taras.fyshka]

Hi mboukraa,

thanks for reply, i`ve tryed to setup protocol binding, my gateway has ip 192.168.1.50 so i`ve made a rule: "All Traffic [TCP&UDP/1-65535]->192.168.1.50~192.168.1.50(178.250.46.69~178.250.46.85)WAN2[Enabled]"

don`t helps((

[Mehdi Boukraa]

Hi Taras, 

Jus tto be sure regarding the protocol binding configuration 

the source IP should be the IP address of the phones not the gateway and destination IP let's test with 0.0.0.0 it means to any Public IP 

Please can you confirm this configuration

Thanks

Mehdi

[taras.fyshka]

sorry, i was intended voip router-gateway... my fail...

i`ve tryed to change the rule, patton voip router has ip 192.168.1.50 so it looks like "All Traffic [TCP&UDP/1-65535]->192.168.1.50~192.168.1.50(0.0.0.0~0.0.0.0)WAN2[Enabled]"

and problem still exist

thank you

Taras

[Mehdi Boukraa · Accepted solution]

Hi Taras, 

I think it should be SIP ALG option should be configured on the RV042

so please go to the webgui and open a hidden page 

https://ip.address.of the.router/f_general_hidden.htm

and you can see the SIP ALG option 

Please let me know after your testing

Thanks

Mehdi

[taras.fyshka]

Hi Mehdi,

tomorrow i will make more tests and let you now, but it seems that everything work`s fine now. thank you for help

best regards

Taras

[Mehdi Boukraa]

Hi Taras, 

Good :) ok let's test tomorrow and let me know 

Please rate the post or marked as answered to help other Cisco Customers

Regards

Mehdi

[taras.fyshka]

Hi Mehdi,

looks like everything works fine and there are is no problems. thank you for help

best regards

Taras