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RV042 vpn suddenly disconnects to internet and vpn connection

fred_an_onoma
Level 1
Level 1

We've been using this rv042 VPN for many many years. Same configuration, same isp, and same setup. In short, nothing has been changed since the beginning. But suddenly, last month February 2022, it suddenly disconnects from everything. Our VPN, network, and internet. The IP address also cannot be accessed, and every now and then it should be manually restarted for us to access its UI/internet/network connections. Can someone help me with regards to this? Thanks in advance.

5 Replies 5

balaji.bandi
Hall of Fame
Hall of Fame

This required more investigation( before restarting, you need to collect the Logs and other observations)

when it connection breaks ? if you remove RV Router and connect to the Internet directly using a laptop is that works?

 

what kind of speed of internet ?

 

 

 

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Hello balaji.bandi,

Next time it happens I'll do what you said and send here the details.

fiber-optic connection with static ip - 50mpbs

Thank you for replying.

 

Screenshot 2022-03-21 100239.jpg

Screenshot 2022-03-21 100305.jpg

Screenshot 2022-03-21 100207.jpg

 

 

Hello Balaji.bandi,

The problem occurs. Please see attached ss of the rv042 vpn system logs.
Thank you for your assistance.

fred_an_onoma
Level 1
Level 1

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fred_an_onoma
Level 1
Level 1

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