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RV130W LAN Router + SG92-24 Switch Problems

Level 1
Level 1

Hi Cisco Community,

I've just finished wiring up a small office with LAN and connected them to the SG92-24. I've double checked the CAT5 connections with a cable tester and there are no problems. The wireless is connected to the internet and works fine, however if I try using a cat5 connection in any of the LAN ports it doesnt seem to work, I get connection to the router (I can acess However I can't connect to the internet through this, am I missing something? If the wireless works fine then in theory the LAN should work too, Ive tried connecting directly to the router and still no luck.

Current setup:

Modem -> Router RV130W -> Switch SG92-24 -> Office Computers


Hope I can get this fixed soon


1 Accepted Solution

Accepted Solutions

can you do ping or any website?
If it resolves, there must be something wrong with your computer

Also, as far as I know an RV is also a firewall correct?
Make sure your policy there allows HTTP, HTTPS, DNS and optionally, ICMP for ping testing

View solution in original post

8 Replies 8

LJ Gabrillo
Level 5
Level 5

Verify if you have a default gateway on your computer as well as DNS servers

Yup, all is default and automatically given by the router.

Im assuming your users as windows 

So please do the ff.

Open CMD prompt on the user and execute the ff. commands, show us the output
>ipconfig /all
>tracert -d

Once done, 
Do the testing on the router as well, use the ping tool and ping if it is able to go outside/internet

Actually we are all using mac.

This is what I ran on one of the computers:

>ipconfig /all

Mac = ifconfig -a


lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384


    inet6 ::1 prefixlen 128 

    inet netmask 0xff000000 

    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 

    nd6 options=1<PERFORMNUD>

gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

stf0: flags=0<> mtu 1280


    ether 60:f8:1d:b4:a1:9e 

    nd6 options=1<PERFORMNUD>

    media: autoselect (<unknown type>)

    status: inactive



    ether 72:00:07:69:f9:e0 

    media: autoselect <full-duplex>

    status: inactive



    ether 72:00:07:69:f9:e1 

    media: autoselect <full-duplex>

    status: inactive

p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304

    ether 02:f8:1d:b4:a1:9e 

    media: autoselect

    status: inactive


    ether ba:d5:a3:d4:e4:6e 

    nd6 options=1<PERFORMNUD>

    media: autoselect

    status: inactive



    ether 62:f8:1d:4b:84:00 


        id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0

        maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200

        root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0

        ipfilter disabled flags 0x2

    member: en1 flags=3<LEARNING,DISCOVER>

            ifmaxaddr 0 port 5 priority 0 path cost 0

    member: en2 flags=3<LEARNING,DISCOVER>

            ifmaxaddr 0 port 6 priority 0 path cost 0

    nd6 options=1<PERFORMNUD>

    media: <unknown type>

    status: inactive



    ether 68:5b:35:ae:36:33 

    inet6 fe80::6a5b:35ff:feae:3633%en5 prefixlen 64 scopeid 0xb 

    inet6 fec0::6a5b:35ff:feae:3633 prefixlen 64 autoconf 

    inet6 fec0::f4b9:cc83:3de6:a4a9 prefixlen 64 autoconf temporary 

    inet netmask 0xffffff00 broadcast

    nd6 options=1<PERFORMNUD>

    media: autoselect (1000baseT <full-duplex,flow-control,energy-efficient-ethernet>)

    status: active


64 bytes from icmp_seq=0 ttl=45 time=75.501 ms

64 bytes from icmp_seq=1 ttl=45 time=42.203 ms

64 bytes from icmp_seq=2 ttl=45 time=47.785 ms

64 bytes from icmp_seq=3 ttl=45 time=44.070 ms

64 bytes from icmp_seq=4 ttl=45 time=42.955 ms

64 bytes from icmp_seq=5 ttl=45 time=48.480 ms

64 bytes from icmp_seq=6 ttl=45 time=44.746 ms

64 bytes from icmp_seq=7 ttl=45 time=49.972 ms

64 bytes from icmp_seq=8 ttl=45 time=46.267 ms

64 bytes from icmp_seq=9 ttl=45 time=55.518 ms

Request timeout for icmp_seq 10

64 bytes from icmp_seq=11 ttl=45 time=68.674 ms

64 bytes from icmp_seq=12 ttl=45 time=44.345 ms

64 bytes from icmp_seq=13 ttl=45 time=39.714 ms

64 bytes from icmp_seq=14 ttl=45 time=57.610 ms

64 bytes from icmp_seq=15 ttl=45 time=42.495 ms

64 bytes from icmp_seq=16 ttl=45 time=48.033 ms

>tracert -d
Mac = traceroute

traceroute to (, 64 hops max, 52 byte packets

 1 (  0.575 ms  0.278 ms  0.230 ms


If that traceroute and ping is coming/tested from the computer, then you should be able to access the internet, you might be missing DNS settings

DNS settings are, and match the DNS on the router.
The ping is whats confusing me, it should all be working fine but I still dont have access to the internet. what other problems could there be?

can you do ping or any website?
If it resolves, there must be something wrong with your computer

Also, as far as I know an RV is also a firewall correct?
Make sure your policy there allows HTTP, HTTPS, DNS and optionally, ICMP for ping testing

Thanks LJ! Lots of quick replies and I managed to get it all working now.

Turns out that there was a firewall blocking HTTP and HTTPS.

I ended up hard restarting the router and used namebench to find the best DNS to use, our ISP should be providing us a dynamic DNS but I found that I get better results with what namebench recommended.