RVS4000 - QuickVPN on Windows 7

[jason_fox]

I have searched on and off for 2 days to fix this problem, with no luck....so here goes:

I have an RVS4000 installed and have VPN setup and running.

From one office I am able to connect using QuickVPN 1.4.1.2 from a Windows XP machine, but I can't connect from a Windows 7 machine at the same location.  It gets to "Verifing Network" and hangs everytime.

I've tried with and without Windows Firewall enabled, with the same results.

I've made rules in Windows Firewall for the program, and ports TCP 443, 60443 and UDP 500, 4500.  I've also enabled ICMP.

I've uninstalled / reinstalled and tried running in compatibilty mode, with the same results.

I need to get this to work for when I travel.....any ideas?

[jason_fox]

Any help?  I'm about ready to just return this thing and buy a different product......

[Te-Kai Liu]

A call to the Support Center should help. We know QuickVPN Client runs on Windows XP (32-bit only), Vista (32- and 64-bit) and 7 (32- and 64-bit). The common pitfalls are third-party firewall/security software that interferes with QuickVPN Client.

[jason_fox]

A call to support will likely have to be my next step, but looking at the amount of questions on this around the internet....with no real answers....I would think it would be in Cisco's interest to get this information out for people to find and quickly resolve.

Also....I'm running no third-party firewalls / security on my machine.