SRP 527w Automated reset

[ChristopherGibson]

Hi.

I’m rolling out a fleet of SRP 527W modems for communications support of a remote appliance.  The modems are mostly operating fine, but we have seen one modem’s data rate degrade over time, and eventually drop off the ADSL connection completely.  Power cycling the modem brought it back to life for a time.

I was interested if there was any way that the appliance could request a modem reset without going through the web interface.  In some cases this may save getting a service person out of bed in the middle of the night just to reset a modem.

Best regards,

            Chris Gibson

[riroe]

I am not aware of anything that can do this. There is not anything on the Router that can do this

type of function.

THANKS

Rick Roe

Cisco Small Business Support Center

[Andrew Hickman]

Hi Chris / Rick,

This is possible using the provisioning interface.  To reboot a device remotely, send an HTTP GET to the following URL:

http(s)://[:]/admin/reboot&xuser=admin&xpassword=

Hope this helps,

Andy

[Edit: Sorry, Rick was correct. This URL will only restart the voice application.]

[ChristopherGibson]

Thanks for the reply Rick and Andrew.

Tryed Andrew's responce before I read the [Edit:... ] note.

The command looked encouraging from the local interface...  Said that it was going to reboot when idle, but nothing happed, as Andrew pointed out this was only for the voice application.  The URL, for any one who wants to reset the voice application locally is(presuming default modem IP address)

http://192.168.15.1/admin/reboot&xuser=admin&xpassword=

Have been attempting to do a similar thing through the web interface, but this is proving tiresome.

Sending the URL

http://192.168.15.1/admin/reboot.asp&xuser=admin&xpassword=>

seems like a decent start, but I will need to follow it up with a POST message that I haven’t quite figured out yet.

Will keep you posted.

[Andrew Hickman · Accepted solution]

Hi Chris,

I've raised a case to have the /admin/reboot URL modified to reboot the whole system, rather that just the voice application.

In the mean time, please try the following - it's a little ugly, but should do the trick!

http://[:]/apply.cgi?submit_button=Reboot&gui_action=Apply&need_reboot=1&xuser=admin&xpassword=

Cheers

Andy

http://10.52.204.253:8083/apply.cgi?submit_button=Reboot&gui_action=Apply&need_reboot=1&xuser=admin&xpassword=cisco123

http://10.52.204.253:8083/apply.cgi?submit_button=Reboot&gui_action=Apply&need_reboot=1&xuser=admin&xpassword=cisco123

[ChristopherGibson]

Thanks Andrew.

Excellent, just what I was looking for.

Best regards,

            Chris Gibson

[Tim Harman]

I realise I'm dragging up a 5 year old threat, but I've been searching and I can't find anything.

This solution doesn't work anymore.  Even though I am giving it the correct username and password, the html I get returned is the login screen.  If I change the xuser or xpassword, I get given a 401. So the user/pass is being accepted, but I'm still not passing some other form of authentication.

I have firmware 1.2.6

Anyone have a solution for this?