1720 Router not recognizing WIC 1ENET

[julianunderwood]

Hello, I have a 1720 router running c1700-oy-mz_120-4_T.bin, with bootstrap 12.0(3)T. The light "WIC 1 OK" is illuminated on the router, and I have tried putting the card in either slot. The router doesn't seem to be recognizing the card, when I do a 'show interfaces'. Perhaps something needs to be updated or something needs to be disabled to get the card to be seen? Any thoughts? Thanks!

Julian

[Georg Pauwen]

Hello Julian,

the 1720 usually only supports one WIC-1ENET, in slot 0, unless you use the IOS release described below:

IOS release 12.2(2)XJ also includes enhancement to the software for the WIC-1ENET adapter. Using IOS 12.2(2)XJ software, two Ethernet WIC (WIC-1ENET) adapters can be installed in a Cisco 1720, 1750, and 1751 routers.

HTH,

GP

[julianunderwood]

Thanks for the response. Well, it doesn't seem to be recognized even in slot 0--thoughts on that?

Thanks, and I will try and figure out how to get the updated IOS--any hints? :-)

Julian

[spremkumar]

hi

you need to have either smartnet contract or a valid CCO login with necessary privileges to download the required ios code for ur box..

regds