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3825,System returned to ROM by bus error HELP!!!!

jiahao xian
Level 1
Level 1

hi all

i have 3825 router ,the devie restarts once every other day

please find the error showing in "Show version"

Cisco IOS Software, 3800 Software (C3825-ADVIPSERVICESK9-M), Version 12.4(24)T2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 19-Oct-09 21:06 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

yongwang-sz-sfgc uptime is 3 minutes
System returned to ROM by bus error at PC 0x601068F8, address 0xB0D0AF9 at 10:22:59 UTC Mon Mar 29 2010
System image file is "flash:c3825-advipservicesk9-mz.124-24.T2.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco 3825 (revision 1.2) with 224256K/37888K bytes of memory.
Processor board ID FTX1012A4BJ
2 FastEthernet interfaces
2 Gigabit Ethernet interfaces
1 Serial(sync/async) interface
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
479K bytes of NVRAM.
63488K bytes of ATA System CompactFlash (Read/Write)

Configuration register is 0x2102

------------------ show region ------------------


Region Manager:

      Start         End     Size(b)  Class  Media  Name
0x0FFFFE00  0x0FFFFFFF         512  Iomem  R/W    BCM region
0x2DB00000  0x2FFFFDFF    38796800  Iomem  R/W    iomem
0x60000000  0x6DAFFFFF   229638144  Local  R/W    main
0x600135C0  0x641BA253    68840596  IText  R/O    main:text
0x641BECC0  0x670DFFDF    49419040  IData  R/W    main:data
0x670DFFE0  0x67BB655F    11363712  IBss   R/W    main:bss
0x67BB6560  0x6DAFFFFF    99916448  Local  R/W    main:heap
0x80000000  0x8DAFFFFF   229638144  Local  R/W    main:(main_k0)
0xA0000000  0xADAFFFFF   229638144  Local  R/W    main:(main_k1)

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Bug, change to a more stable IOS.

T versions are very buggy.

The router must have spawned a crashinfo file when it rebooted. If you can get me that, I can try looking for known bugs and un-affected IOS versions

Leo Laohoo
Hall of Fame
Hall of Fame

Can you post the crashinfo file?

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