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ASR 1001-X Memory leak

Hello Cisco Support Community !

 

I have a problem with my brand new ASR 1001-X.

After a few weeks of operation, we encounter some bugs on the router. This ASR Router is used as Hub in a DMVPN (EIGRP) network with 1000 spokes connected trough internet.

 

This message appears in the logs: 

 
%PLATFORM-4-ELEMENT_WARNING: R0/0: smand:  SIP/0: Committed Memory  value 96% exceeds warning level 95%

 

Here is the output of "show plat software stat control-proc brief"

Load Average
 Slot  Status  1-Min  5-Min 15-Min
  RP0 Healthy   0.00   0.02   0.00

Memory (kB)
 Slot  Status    Total     Used (Pct)     Free (Pct) Committed (Pct)
  RP0 Warning  8092776  6259664 (77%)  1833112 (23%)   7844764 (97%)

CPU Utilization
 Slot  CPU   User System   Nice   Idle    IRQ   SIRQ IOwait
  RP0    0   0.60   0.70   0.00  98.39   0.00   0.30   0.00
         1   2.90   1.10   0.00  96.00   0.00   0.00   0.00
         2   0.50   0.80   0.00  98.70   0.00   0.00   0.00
         3   2.60   1.50   0.00  95.90   0.00   0.00   0.00
         4   3.50   0.30   0.00  96.20   0.00   0.00   0.00
         5   1.49   0.89   0.00  97.50   0.00   0.09   0.00
         6   3.50   0.60   0.00  95.89   0.00   0.00   0.00
         7   2.20   8.70   0.00  89.08   0.00   0.00   0.00

 

Can you please help me debugging this issue ? I don't really know where to start from... 

 

Best regards,

7 REPLIES 7
Highlighted
Hall of Fame Community Legend

Post the complete output to

Post the complete output to the following commands: 

 

1.  sh version; and

2.  sh proc cpu sort | ex 0.00

Highlighted

Hi Thanks for your feedaback.

Hi

 

Thanks for your feedaback. As requested: 

sh version

 

Cisco IOS XE Software, Version 03.13.02.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.4(3)S2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri 30-Jan-15 14:23 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.  For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

HUB01 uptime is 6 days, 18 hours, 47 minutes
Uptime for this control processor is 6 days, 18 hours, 48 minutes
System returned to ROM by reload at 11:07:52 GMT Tue Mar 17 2015
System restarted at 15:17:44 GMT Wed Apr 1 2015
System image file is "bootflash:/asr1001x-universalk9.03.13.02.S.154-3.S2-ext.SPA.bin"
Last reload reason: PowerOn

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: adventerprise
License Type: Permanent
Next reload license Level: adventerprise

cisco ASR1001-X (1NG) processor (revision 1NG) with 3751700K/6147K bytes of memory.
Processor board ID FXS1847Q1YH
6 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
6688767K bytes of eUSB flash at bootflash:.

Configuration register is 0x2102

 

AND 

 

#sh proc cpu sort | ex 0.00
CPU utilization for five seconds: 4%/0%; one minute: 7%; five minutes: 6%
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
 599    11758978   149738310         78  0.39%  2.19%  1.96%   0 EIGRP-IPv4
 506     1813607     8745228        207  0.23%  0.31%  0.30%   0 NHRP
 600     1601943   110152944         14  0.15%  0.25%  0.23%   0 EIGRP-IPv4 Hello
 210     1175464    72688479         16  0.15%  0.17%  0.16%   0 Ethernet Msec Ti
 123     2252581   131332776         17  0.07%  0.36%  0.34%   0 IOSXE-RP Punt Se
 242      244993    18241808         13  0.07%  0.04%  0.02%   0 IPAM Manager
 185      227435    18241265         12  0.07%  0.03%  0.02%   0 IP ARP Retry Age
 143      792794     2574733        307  0.07%  0.12%  0.09%   0 IPSec background
  76      323236     5217860         61  0.07%  0.06%  0.06%   0 IOSD ipc task
 450      329445     1011414        325  0.07%  0.06%  0.06%   0 IPSEC key engine

 

Best regards,

Highlighted

I also see a lot of this

I also see a lot of this message in my logs: 

 

%PLATFORM-4-ELEMENT_WARNING: SIP0: smand: RP/0: Committed Memory value 97% exceeds warning level 95%

Highlighted

Memory continue to increase..

Memory continue to increase... 

 

show plat software stat control-proc brief
Load Average
 Slot  Status  1-Min  5-Min 15-Min
  RP0 Healthy   0.00   0.02   0.00

Memory (kB)
 Slot  Status    Total     Used (Pct)     Free (Pct) Committed (Pct)
  RP0 Critical  8092776  6687924 (83%)  1404852 (17%)   8252448 (102%)

Highlighted

keep increasing...Does

keep increasing...

Does someone have an idea before it crashes :) 

 

#show plat software stat control-proc brief
...

Memory (kB)
 Slot  Status    Total     Used (Pct)     Free (Pct) Committed (Pct)
  RP0 Critical  8092776  8047972 (99%)    44804 ( 1%)  10031376 (124%)

Highlighted
Beginner

Hello,

Hello,

just wondering how you solved this ?

Highlighted
Hall of Fame Community Legend

Hey Vladan,

Hey Vladan,

Kindly create a new thread because this one is >2 years old.