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ASR1001 can't enable 5Gbps throughput eval

jribeirov
Level 1
Level 1

Hi, the command "platform hardware throughput level 5000000" is not having any effect at all, theres no message about reloading to enable the new throughput or anything. The command "show running-config" still shows "platform hardware throughput level 2500000".

Are we doing something wrong? Does this have to be done through serial console? We are using SSH to manage the router.

#show version
Cisco IOS XE Software, Version 03.16.10.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.5(3)S10, RELEASE SOFTWARE (fc3)

 

#show license feature
Feature name Enforcement Evaluation Subscription Enabled RightToUse
adventerprise yes yes no yes yes
advipservices yes yes no no yes
ipbase no no no no no
avc yes yes no no yes
broadband no no no no no
broadband_4k no no no no no
cube_250 no no no no no
cube_250_red no no no no no
cube_ent_100 no no no no no
cube_ent_100_red no no no no no
cube_lab no no no no no
cube_video_b2btp no no no no no
cube_video_b2btp_red no no no no no
firewall no no no no no
fpi no no no no no
fwnat_red yes yes no no yes
gtp_addon_aic no no no no no
internal_service yes no no no no
ipsec yes yes no no yes
lawful_intr yes yes no no yes
lisp yes yes no no yes
nat64_stateful_2m no no no no no
otv yes yes no no yes
sgt_fw no no no no no
sw_redundancy yes yes no no yes
throughput yes yes no no yes
vpls yes yes no no yes
FoundationSuiteK9 yes yes no no yes
AdvUCSuiteK9 yes yes no no yes

 Thanks for any help.

1 Accepted Solution

Accepted Solutions

 

 - Perhaps not direct related but could be informational : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuj76099

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

View solution in original post

14 Replies 14

balaji.bandi
Hall of Fame
Hall of Fame

what is the output :

 

#show platform hardware throughput level

 

platform hardware throughput level XXXXXXXX (XXX is 5GB)

 

save and reload

 

and check after reload :

 

#show platform hardware throughput level

BB

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Still stuck at 2.5Gbps

router0#show platform hardware throughput level 
The current throughput level is 2500000 kb/s
router0#conf t
Enter configuration commands, one per line. End with CNTL/Z.
router0(config)#platform hardware throughput level 5000000
router0(config)#exit
router0#write memory
Building configuration...
[OK]
router0#reload
Proceed with reload? [confirm]Connection to 192.168.2.0 closed by remote host.
Connection to 192.168.2.0 closed.
[jribeiro@cmd ~]$ ssh admin@192.168.2.0
Password:

router0#show pl
router0#show platform thro
router0#show platform throu
router0#show platform hardware throughput level
The current throughput level is 2500000 kb/s
router0#

 

Quick question when you issue the command :

 

router0(config)#platform hardware throughput level 5000000 

Do you get EULA to accept?

 

 

BB

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Yes, I had accepted the EULA when I first tried to enable 5gbps.

 

router0#show license EULA
Feature name EULA Accepted
------------ -------------
adventerprise n/a
advipservices no
ipbase n/a
avc no
broadband n/a
broadband_4k n/a
cube_250 n/a
cube_250_red n/a
cube_ent_100 n/a
cube_ent_100_red n/a
cube_lab n/a
cube_video_b2btp n/a
cube_video_b2btp_red n/a
firewall n/a
fpi n/a
fwnat_red no
gtp_addon_aic n/a
internal_service n/a
ipsec yes
lawful_intr no
lisp no
nat64_stateful_2m n/a
otv no
sgt_fw n/a
sw_redundancy no
throughput yes
vpls no
FoundationSuiteK9 no
AdvUCSuiteK9 no 

 

If you already done once, and it expirted ? then you need to buy License, or contact License@cisco.com (they also have bot chat, very quick to help you)

 

BB

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platform hardware throughput level {10000 25000 50000 eval-only}<- check eval only keyword 

Leo Laohoo
Hall of Fame
Hall of Fame

@jribeirov wrote:
Feature name Enforcement Evaluation Subscription Enabled RightToUse 
throughput yes yes no no yes

Throughput is in evaluation and probably expired. 

The feature is not, yet, enabled by PAK.  

jribeirov
Level 1
Level 1

Ok, I enabled terminal monitor to see if there was any warnings and I get this:

router0#terminal monitor 
router0#conf t
Enter configuration commands, one per line. End with CNTL/Z.
router0(config)#platform hardware throughput level 5000000
*Jan 2 14:03:33.311: %IOSXE_THROUGHPUT-3-INVALID_CONFIG: No valid license found for the configured throughput level: 5000000 kbps
*Jan 2 14:03:33.311: %IOSXE_THROUGHPUT-3-CONF_FAILED: Configuration failed. Installed license does not support the throughput level. Please install the valid license
*Jan 2 14:03:33.312: %LICENSE-1-REQUEST_FAILED: License request for feature throughput 1.0 failed. UDI=ASR1001:xxxxxxxxxxxx

Does this mean the 5Gbps throughput was used as eval, expired, and then no longer can be used as eval again? 

 

 - Perhaps not direct related but could be informational : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuj76099

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Ok, I will try downgrading IOS as described in the workaround and then upgrading again.

Downgrading and then clearing all configs allowed me to select 5Gbps throughput again.

What a strange problem.

 


@jribeirov wrote:
*Jan 2 14:03:33.311: %IOSXE_THROUGHPUT-3-CONF_FAILED: Configuration failed. Installed license does not support the throughput level. Please install the valid license

This error message means the PAK installed is NOT for throughput.  

Maybe someone provided the SN of the wrong chassis.  

Yes and I send to you the license You need to get 5Gbps.

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