ASR1001-X doesn't detect SPA card

[dmutsch]

Greetings,

I have a ASR1001-X router that I'm trying to install a 10G SPA card in.  In fact, I have two of these routers, with SPA cards for each, and they are both exhibiting the same behavior.  In both cases, the ASR doesn't detect the SPA card at all.  A look at the log file shows that it doesn't see an insertion of the card. 

The output of sh platform doesn't see the SPA ether.

Chassis type: ASR1001-X

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ASR1001-X ok 1y44w
0/0 BUILT-IN-2T+6X1GE ok 1y44w
R0 ASR1001-X ok, active 1y44w
F0 ASR1001-X ok, active 1y44w
P0 ASR1001-X-PWR-AC ok 1y44w
P1 ASR1001-X-PWR-AC ok 1y44w
P2 ASR1001-X-FANTRAY ok 1y44w

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 14041015 15.4(2r)S
R0 14041015 15.4(2r)S
F0 14041015 15.4(2r)S

From everything I've read, this should be supported on my platform.  The card is the SPA-1X10GE-L-V2

I'm running Cisco IOS XE Software, Version 03.16.05.S 

Both of these ASR's have never previously had a module inserted in their SPA slots, so the slot should not be powered off.

Any help would be appreciated.

Thanks

[cmarva]

I don't see it in the release notes, and I can't reference it offhand, but this smells like a ROMMON upgrade is needed. That's the gut feeling I have. 

[dmutsch]

Thanks for the reply. 

I was thinking the same thing, and couldn't find any documentation on what RMON version is needed.  However, I do have these same SPA cards running in ASR1001 (non X models) with the same IOS-XE version and on an ever so slightly old older RMON version.  When I saw that, I thought that RMON might not be my issue.

[cmarva]

ok, is this remote to you, or do you have console access? Check and see if any got logged that might lead somewhere.