05-23-2022 07:42 AM
Hello all. We have followed the process for Password recovery, but all the box does is boot back in to rommon mode, nothing else.
Also, if No password recovery was entered in to original config, how can we restore if this was the case?
Thanks in advance
05-23-2022 08:50 AM
- FYI : https://www.cisco.com/c/en/us/td/docs/routers/asr1000/install/guide/asr1routers/asr-1000-series-hig/asr-hig-tbl.html#task_1043898 and https://www.cisco.com/c/en/us/td/docs/routers/asr1000/install/guide/asr1routers/asr-1000-series-hig/asr-hig-tbl.html#task_1043916 . did you execute all the steps ?
M.
05-23-2022 04:12 PM - edited 05-24-2022 03:13 AM
@lowfell wrote:
Also, if No password recovery was entered in to original config, how can we restore if this was the case?
If the command "NO service password-recovery" is used, then performing the "password recovery" will cause the config to be erased.
05-25-2022 09:08 AM
Thanks Leo, we did follw the process for recovery however it kept either going back to username and password or rommon again. We've now opened a TAC case, but thanks for your help.
05-25-2022 03:53 PM
If the router is in ROMMON, post the complete output to the command "set".
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