Available flash missing on 897 Router

rasmus.elmholt · ‎04-04-2019

Hi,

I am trying to upgrade a 897 router with 254MB Flash. But when I look at the available flash there is not enough to transfer the new IOS over.

Where have the rest of the flash gone?

ROUTE#dir all-filesystems
Directory of archive:/

No files in directory

No space information available
Directory of system:/

  116  drwx           0                    <no date>  cme
    2  -r--           0                    <no date>  default-running-config
  769  dr-x           0                    <no date>  fpm
    3  drwx           0                    <no date>  its
  105  dr-x           0                    <no date>  memory
    1  -rw-        4718                    <no date>  running-config
  104  dr-x           0                    <no date>  vfiles

No space information available
Directory of tmpsys:/

   73  drw-           0                    <no date>  call-home
    6  drw-           0                    <no date>  eem_lib_system
    5  drw-           0                    <no date>  eem_lib_user
   18  -rw-           0                    <no date>  eem_pnt_0
   20  -rw-           0                    <no date>  eem_pnt_1
   38  -rw-           0                    <no date>  eem_pnt_10
   40  -rw-           0                    <no date>  eem_pnt_11
   42  -rw-           0                    <no date>  eem_pnt_12
   44  -rw-           0                    <no date>  eem_pnt_13
   46  -rw-           0                    <no date>  eem_pnt_14
   48  -rw-           0                    <no date>  eem_pnt_15
   22  -rw-           0                    <no date>  eem_pnt_2
   24  -rw-           0                    <no date>  eem_pnt_3
   26  -rw-           0                    <no date>  eem_pnt_4
   28  -rw-           0                    <no date>  eem_pnt_5
   30  -rw-           0                    <no date>  eem_pnt_6
   32  -rw-           0                    <no date>  eem_pnt_7
   34  -rw-           0                    <no date>  eem_pnt_8
   36  -rw-           0                    <no date>  eem_pnt_9
    4  drw-           0                    <no date>  eem_policy
    8  drw-           0                    <no date>  eem_pub
   17  -rw-           0                    <no date>  eem_rpc_0
   19  -rw-           0                    <no date>  eem_rpc_1
   37  -rw-           0                    <no date>  eem_rpc_10
   39  -rw-           0                    <no date>  eem_rpc_11
   41  -rw-           0                    <no date>  eem_rpc_12
   43  -rw-           0                    <no date>  eem_rpc_13
   45  -rw-           0                    <no date>  eem_rpc_14
   47  -rw-           0                    <no date>  eem_rpc_15
   21  -rw-           0                    <no date>  eem_rpc_2
   23  -rw-           0                    <no date>  eem_rpc_3
   25  -rw-           0                    <no date>  eem_rpc_4
   27  -rw-           0                    <no date>  eem_rpc_5
   29  -rw-           0                    <no date>  eem_rpc_6
   31  -rw-           0                    <no date>  eem_rpc_7
   33  -rw-           0                    <no date>  eem_rpc_8
   35  -rw-           0                    <no date>  eem_rpc_9
    7  drw-           0                    <no date>  eem_temp
    1  dr-x           0                    <no date>  lib
    9  drw-           0                    <no date>  macro_scripts

No space information available
Directory of flash:/

    1  -rw-    68515484  Feb 28 1984 21:01:00 -03:00  c800-universalk9-mz.SPA.153-3.M6.bin
    2  -rw-         720   Mar 8 2016 14:18:58 -03:00  vlan.dat
    3  drw-           0  Mar 19 2019 15:00:08 -03:00  syslog

200986624 bytes total (63897600 bytes free)
Directory of flash:1:/

    1  -rw-     7598080  Sep 24 2015 05:14:56 -02:00  ap802-k9w7-tar.124-25d.JAX1.tar
    2  -rw-     6287360  Sep 24 2015 05:15:14 -02:00  ap802-rcvk9w8-tar.152-2.JA.tar
    3  drw-           0  Sep 24 2015 05:16:30 -02:00  ap802-k9w7-mx.124-25d.JAX1
  170  -rw-          95  Mar 19 2019 13:43:22 -03:00  env_vars
  160  drw-           0  Sep 24 2015 05:18:54 -02:00  ap802-rcvk9w8-mx

55480320 bytes total (27365376 bytes free)
Directory of nvram:/

  246  -rw-        4718                    <no date>  startup-config
  247  ----        3578                    <no date>  private-config
  248  -rw-        4718                    <no date>  underlying-config
    1  -rw-        2945                    <no date>  cwmp_inventory
    4  ----          89                    <no date>  persistent-data
    5  -rw-          17                    <no date>  ecfm_ieee_mib
    6  -rw-         689                    <no date>  ifIndex-table

262136 bytes total (247644 bytes free)
ROUTER#show inventory 
NAME: "C897VAW-E-K9", DESCR: "C897VAW-E-K9 chassis, Hw Serial#: FCZ*********G, Hw Revision: 1.0"
PID: C897VAW-E-K9      , VID: V01, SN: FCZ******G

NAME: "C897VAW Mother board on Slot 0", DESCR: "C897VAW Mother board"
PID: C897VAW-E-K9      , VID: V01, SN: FOC1******0

Seb Rupik · ‎04-04-2019

HI there,

How many files are in the syslog directory?:

dir flash:/syslog

cheers,

Seb.

rasmus.elmholt · ‎04-04-2019

Hi Seb

Just one

dir flash:syslog
Directory of flash:/syslog/

    4  -rw-        4217  Mar 19 2019 13:42:56 -03:00  log_20190319-134257

200986624 bytes total (63897600 bytes free)

Mark Malone · ‎04-04-2019

Hi
800s come with very low flash space, you will need to force delete the ios and upload the new one , make sure it doesn't reboot before new ios is in place or it will go to rommon

delete /force /recursive flash:c880data-universalk9-mz.153-3.M5.bin

least you have a second flash , its not gone anywhere you just get very little , mines about 100mb each device

#dir
Directory of flash:/

1 -rw- 40353304 Jul 24 2015 19:32:58 +00:00 c880data-universalk9-mz.153-3.M5.bin
2 -rw- 900 Mar 31 2019 10:26:00 +00:00 vlan.dat
3 -rw- 1158 Jul 27 2009 14:59:18 +00:00 FCZ122511AE_20090727075103660.lic
4 -rw- 169002 Nov 4 2015 14:22:52 +00:00 CPU_Profile.txt
5 -rw- 21299 Nov 12 2015 19:39:50 +00:00 gw-gothenburg-11-12-2015
6 -rw- 42215 Aug 5 2017 21:38:12 +00:00 Archive.cfgAug--5-21-38-12.104-UTC-114
7 -rw- 30274 Feb 26 2017 15:56:06 +00:00 Archive.cfg-Feb-26-15-56-05.102-UTC-102
8 -rw- 30274 Feb 27 2017 15:57:12 +00:00 Archive.cfg-Feb-27-15-57-12.577-UTC-103
9 -rw- 44562460 Apr 13 2017 10:01:52 +00:00 c880data-universalk9-mz.154-3.M7.bin
10 -rw- 42319 Apr 13 2017 19:08:24 +00:00 Archive.cfg-Apr-13-19-08-24.049-UTC-49
11 -rw- 42319 Apr 13 2017 10:06:04 +00:00 Archive.cfg-Apr-13-10-06-04.633-UTC-48
12 -rw- 42215 Aug 6 2017 21:39:04 +00:00 Archive.cfgAug--6-21-39-03.318-UTC-115
13 -rw- 42144 Aug 7 2017 08:41:04 +00:00 Archive.cfg-Aug--7-08-40-57.736-UTC-0
14 -rw- 42288 Dec 5 2017 10:35:48 +00:00 Archive.cfg.Dec--5-10-35-48.828-UTC-120
15 -rw- 42288 Dec 5 2017 10:47:38 +00:00 Archive.cfg.Dec--5-10-47-38.586-UTC-121
16 -rw- 44974 Oct 30 2018 18:27:14 +00:00 Archive.cfgOct-30-18-27-13.539-UTC-336
17 -rw- 44974 Oct 31 2018 18:28:36 +00:00 Archive.cfgOct-31-18-28-36.155-UTC-337
18 -rw- 44879 Mar 30 2019 11:35:30 +00:00 Archive.cfgMar-30-11-35-30.787-UTC-120
19 -rw- 44879 Nov 29 2018 07:59:24 +00:00 Archive.cfgNov-29-07-59-22.711-UTC-28
20 -rw- 44879 Nov 30 2018 08:00:40 +00:00 Archive.cfgNov-30-08-00-40.825-UTC-29
22 -rw- 44913 Apr 3 2019 09:40:54 +00:00 Archive.cfgApr--3-09-40-52.847-UTC-3
21 -rw- 44879 Mar 29 2019 11:34:14 +00:00 Archive.cfgMar-29-11-34-14.938-UTC-119
23 -rw- 44913 Apr 4 2019 09:41:46 +00:00 Archive.cfgApr--4-09-41-45.844-UTC-4

128794624 bytes total (42885120 bytes free)

rasmus.elmholt · ‎04-04-2019

Hi Mark

I agree that some of the 897 have only 128MB flash, but this model have 256MB. So the flash is not the problem as far as I can see.

balaji.bandi · ‎04-04-2019

Not sure may be my ignorance, i have looked your output, you got space available, what was the issue ?

how big size new image ? what is the version ?

Directory of flash:/

    1  -rw-    68515484  Feb 28 1984 21:01:00 -03:00  c800-universalk9-mz.SPA.153-3.M6.bin
    2  -rw-         720   Mar 8 2016 14:18:58 -03:00  vlan.dat
    3  drw-           0  Mar 19 2019 15:00:08 -03:00  syslog

200986624 bytes total (63897600 bytes free)
Directory of flash:1:/

    1  -rw-     7598080  Sep 24 2015 05:14:56 -02:00  ap802-k9w7-tar.124-25d.JAX1.tar
    2  -rw-     6287360  Sep 24 2015 05:15:14 -02:00  ap802-rcvk9w8-tar.152-2.JA.tar
    3  drw-           0  Sep 24 2015 05:16:30 -02:00  ap802-k9w7-mx.124-25d.JAX1
  170  -rw-          95  Mar 19 2019 13:43:22 -03:00  env_vars
  160  drw-           0  Sep 24 2015 05:18:54 -02:00  ap802-rcvk9w8-mx

55480320 bytes total (2736537
6 bytes free)

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Mark Malone · ‎04-04-2019

hmm ok ye it doesnt count near 256 total , mine is 126 but im only getting about 100mb
your show version shows 256000 available ye like below ...

256000K bytes of ATA CompactFlash (Read/Write)

rasmus.elmholt · ‎04-04-2019

Exactly. I find it strange. I have the same problem on about 4-6 routers out of 100 in total. The rest is fine.

rasmus.elmholt · ‎04-04-2019

Hi BB

The new image is 68MB and I only have 64MB free.
The strange thing is I am upgrading 100 Routers of almost the same model, and only 4-6 of them have this problem. The rest is fine.
They all have 256MB flash according to show ver.

balaji.bandi · ‎04-04-2019

That looks strange, may be different Manufacturing batch looks like for me.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Mark Malone · ‎04-04-2019

yes was thinking that too part of a bad batch maybe , are they physically the same , 2 flash cards in the working routers also or just 1 flash of 256 ? are the show versions from working and non working the same

did you try format the flash on any of them to see of it makes a difference