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C819G Modem Firmware version blank

nareh84
Level 3
Level 3

hi all,

 

 

i wanted to configure cellular interface and i was getting following error.

 

 %CELLWAN-2-SIM_NOT_READY: Cellular0 Modem is not ready. SIM status may be not current.

 

sh ver

Version 15.5(3)M, RELEASE SOFTWARE (fc1)

 

But when i check show cellular 0 all command i dont see any firmware version. it seems that this device came without any firmware installed for modem

 

router-ra1#sh cell 0 all
Hardware Information
====================
Modem Firmware Version =
Modem Firmware built =
Hardware Version =
Device Model ID:
Package Identifier ID:
International Mobile Subscriber Identity (IMSI) =
International Mobile Equipment Identity (IMEI) =
Integrated Circuit Card ID (ICCID) =
Mobile Subscriber Integrated Services
Digital Network-Number (MSISDN) =
Current Modem Temperature = 0 deg C

 

Could somebody guide regarding this.

 

 

1 Reply 1

Hello,

 

check if the following Field Notice applies:

 

https://www.cisco.com/c/en/us/support/docs/field-notices/640/fn64006.html

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