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Can't view WIC-1DSU-T1-V2 card to troubleshoot

qbakies11
Level 1
Level 1

I recently installed a WIC 1DSU-T1-V2 card into a 1841 router to add to a multilink bundle.  I inserted it in Slot 1 and powered up the router and there was a new serial interface showing in the config automatically as s0/1/0.  I was able to get it setup with ppp multilink and added to the multilink group.  The problem is I need to do a sh controller or sh service-module to see if there are errors happening (I'm using this card as a replacement for an interface that was giving errors with this line before).  I can do a sh s0/1/0 and that works but I can't see deeper. 

I found it odd that the serial port just appeared in the config when I booted without having to do anything but can someone tell me if this is correct behavior and how I see the Controller or CSU info for troubleshooting?

1 Reply 1

gerald.suiza
Level 1
Level 1

i believe that wic has a service module..you should be able to do a show service-module [interface module slot number]

only controller cards(MFT wics) need formatting before you can use them.

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